We look forward to helping you with your question. It is our service goal to respond to your email within two business days. Thank you for your patience.

If your question is specifically about Satisfactory Academic Progress (SAP), please email: sapappeal@wsu.edu for help.

Please note the following before sending your email:

• All fields on this form need to be completed for the email to transmit.
• Our office will not process and does not accept documents/attachments sent through this email for security and confidentiality reasons.
• SFS cannot provide student-specific account information unless a WSU Identification number and the student’s name is provided.
• If a parent is requesting information about their student’s account, the parent must have Third Party Authorization for SFS to provide it.
• If your question is urgent, we suggest calling our office at 509-335-9711. We are open 8:00 a.m. – 5:00 p.m., Monday through Friday and are closed holidays.